RETHINK - SHORTS

QUESTIONS & ANSWERS

1. How do I get in touch with your Customer Care Team?

We have a whatsapp contact service as well as our contact email.

2. When will the Customer Care Team respond to my query?

Within 24- 48 hours of your query

3. What are the shipping charges?

None for shipping all over india, international shipping charges will apply respective to the geographical location.

4. What if I order multiple products?

If you order multiple products on different dates, all the products will be considered one large shipment for the final delivery dates of the last ordered product, however if you wish to receive some products earlier you can contact us via email and we will get back to you on the same.

5. Can I book an order for delivery to more than one address?

No. You will need to place separate orders for different shipping addresses.

6. Is there a limit to the quantity that I can order?

You can place orders for as many products as you like, you will be notified of availability of the same while you are doing the purchase

7. How can I track my order?

You will receive a unique tracking number from our end to track your order once it has been shipped out.

8. What is your Return policy?

We want you to love what you buy and feel amazing when you wear it, if something is not right let us know, incase of a geunine concern we will replace a product, however please note the request to replace the product must be made within 3 days of its delivery to you. The item must be returned with the actual receipt and tags and unwashed.

9. Am I eligible for a refund?

We do not have a refund policy

10. Can I exchange my online order?

No exchange policy.

11. Can I cancel my order?

No cancellations.

12. Do you provide Cash on Delivery (COD) service?

Yes.